MeiTrack VT310 User's Guide download pdf (Page 30)

File Name: MEITRACK VT310 User Guide Creator: Cavana Cheung

Project: VT310 Creation Date:

Update Date:

2010-08-26

2012-08-02

Sub Project:

User Guide

Page:

- 30 - of 30

Revision: V7.4 Confidential: External Documentation

- 30 -

The SIM in VT310 has run out of credit Replace or top up the SIM card

No SIM card Insert a working SIM card. Check in phone that the SIM can send SMS message

SIM card has expired Check in phone that the SIM can send SMS message. Replace SIM card if needed

SIM has PIN code set Remove PIN code by inserting SIM in your phone and deleting the code

SIM is warped or damaged Inspect SIM, clean the contacts. If re-inserting does not help try another to see if it will work

Roaming not enabled If you are in a different country your SIM account must have roaming enabled

Error connecting GSM antenna Make sure the GSM antenna is connected to the GSM interface

Problem: SMS received starts with ‘Last…’

Possible Cause: Resolution:

Unit does not have clear view of the sky Move the antenna of the unit to a location where the sky is visible

VT310 is in an inner place Wait for the target to come out

Battery is low Recharge the unit and the GPS will start working

Error connecting GPS antenna Make sure the GPS antenna is connected to the GPS interface

Problem: Unit Fails to Connect to Server via GPRS

Possible Cause: Resolution:

SIM card in VT310 does not support GPRS function Enable SIM card GPRS function

GPRS function of VT310 is turned off Turn on GPRS function of VT310

Incorrect IP address or PORT Get the right IP address and PORT and reset to VT310

GSM signal is weak Move the unit to a location with good GSM reception

Contacts

Please do not hesitate to email us at info@meitrack.com if you have any questions.

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MeiTrack VT310 User's Guide Page 30